BODY WORN CAMERAS PROVEN TO PROTECT LONE WORKERS AND FIELD AGENTS
Edesix is the #1 Body Worn Camera supplier for lone workers in the UK
Ensuring the safety of lone workers is a constant issue for businesses sending its employees out and about on a daily basis. Attacks on lone workers and field agents, both verbal and physical, are unfortunately becoming commonplace. Figures from the British Crime Survey reveal that up to 150 lone workers are attacked every day. Due to the solitary nature of their business they must be equipped to deal with a variety of unique challenges, and are often vulnerable when dealing with aggressive individuals.
Body Worn Cameras (BWCs) have proven to be an effective deterrent against aggression, and in many cases eliminate the need to activate an emergency process or make radio contact during an incident. When a confrontation does escalate, a BWC records video and audio evidence for review and, when necessary, for use in court. Staff feel safer and less vulnerable to abusive behaviour when equipped with BWCs, whether out on patrol or visiting someone’s residence. BWCs also improve staff mental well-being, creating less stress and increasing confidence that the camera is there as a 'backup'.
The Problem Facing Lone Workers
Lone workers operate in countless industries, from civil enforcement to social care. Within each of these remits, lone workers must enter various environments where the risk of encountering aggressive members of the public is significantly increased. One survey, conducted by the Royal College of Nursing, found that nearly 40% of respondents had been harassed or assaulted while at work in the last year. Without support from colleagues or sufficient emergency processes, lone workers can quickly find themselves in the middle of a potentially dangerous situation.
Body Worn Cameras are proven to greatly improve transparency and accountability throughout an industry that is traditionally very hard to manage. Over the years body worn has been shown to de-escalate heated situations and prevent abusive outbursts towards parking attendants, housing workers, civil enforcement officers, and other lone workers; with some local authorities reporting up to 90% reductions in complaints and incidents. Together with radio support and an effective safety framework, body worn is one of the most successful avenues for reducing occupational risk inherent to the day-to-day activities of lone workers.
VideoBadge BWCs, manufactured by Edesix, have been widely adopted in the lone worker marketplace, and are used within civil enforcement, bailiffs, the NHS and security roles, due to their simple design and operation. VideoBadge is the number one BWC for civil enforcement officers in the UK, with many local authorities adopting Edesix’s BWC Solution...