article added: 2010-11-29 22:03:22
OVER-C TO LAUNCH FREE HOSTED NEAR FIELD COMMUNICAT
On Thursday 20 th August, a glittering event held in London’s prestigious Altitude 360 in Millbank Tower was attended by the industry’s key representatives in anticipation of being the first to hear exclusive pre-launch information from Over-C and about the future of NFC.
Over-C’s Managing Director Michael Elliott shook up the world of remote worker management by announcing not only the launch of a new, improved Over-C software package but also that, in Q1 2010, the entry-level edition will be available free of charge.
John Roddy, Group Managing Director of AFC Group, said: ‘Michael’s speech was inspirational – we finally have technology which is supporting future sales and operational delivery’.
V3, the new software package, will be available from 26 th October this year and offers a number of enhanced features, including:
•New - Live mapping – using enhanced interactive mapping to make it easier than ever to manage and customise locations and NFC tags.
•New - Lone worker monitoring – this built-in facility can either be automatic or ‘opt-in’ for staff, which allows managers to keep an eye on their workers anytime, anywhere.
•New - Exception reporting - instant email and SMS alerts on uncompleted tasks within time-specific schedules (ie your required shift patterns etc), with built-in escalation through levels of management when tasks are not meeting targets.•New - Up-to-the-minute personal schedules and rosters , displayed securely on the mobile phone along with instructions and tasks, and updated instantly. Available to all leading roster and scheduling systems, including Coldharbour, Innovise and in-house solutions.
as well as significant improvements to existing features:
•Real-time notification of key activities including checklists, photo and audio recordings, with customisable messages to suit customer needs.
•Faster and easier than ever to managecustomer accounts and locations.
•More control over NFC tags and handset management.
•Dashboards and analytics specifically designed to facilitate q uick and informed decision making. Real-time view of operational performance and trends.
The advent of free software at the beginning of next year is set to revolutionise remote worker management globally.
Michael Elliott, Managing Director of Over-C, comments: ‘We’re offering the entry level edition free of charge because we’re committed to making a positive contribution to organisations that rely on remote workers, whether they’re domiciliary carers, cleaners or security guards. We can help them to work smarter and safer, and we want Over-C to be the natural choice for this kind of technology.’
Selected attendees received a free Nokia NFC phone as a demonstration of Over-C’s commitment to helping them improve their business, and five organisations were singled out as role models in an awards ceremony which recognised excellence in the use and promotion of both Over-C and NFC:
Europa – Over-C Customer Service Award, for their excellent use of Over-C with their client Capital Shopping Centres Plc, in monitoring performance against service level agreements.
STM Security Group – Over-C Safety Award, for exemplary use of Over-C in every London Overground station and for monitoring personal safety on board trains.
Knightsbridge Security – Over-C Quality Award, recognising the use of Over-C to ensure consistent quality is maintained by staff working on behalf of Broadgate Estates.
G4S Ireland, Denis Murphy – Over-C NFC Champion, awarded to the individual who has made the biggest contribution in initiating new opportunities for the company using Over-C.
Securitas – Over-C Innovation Award, for pioneering work with Marks and Spencer using Over-C’s multimedia functionality alongside revenue protection officers, to record thefts.
Finally, a charity auction raised a fantastic £3,350, which will go to Help for Heroes.