British company wins supply chain award

Indesit Company UK’s logistics team has won the ‘Excellence in Application of IT’ category at the prestigious European Supply Chain Excellence Awards, held at Grosvenor House Hotel in London.

Indesit’s win comes thanks to an innovative partnership with Masternaut Three X, a specialist in vehicle tracking technology. The software developed is called ‘Track and Trace’, a logistics system which has allowed Indesit to replace a paper-based system with a cutting edge, computerised version that has cut costs and improved efficiency.

The ground -breaking technology provides customers with information on their delivery status, giving them better indications of when the delivery will arrive. The software can also recalculate delivery times, to ensure that times can still be met and can provide the customer with a range of dynamic reports via the web, giving them for more flexibility and up-to-date information on their delivery.

These improvements have led to a 99.5% successful deliveries attributed to Indesit and allowed drivers to cut down their journey by more than 100,000 miles since the launch of system, significantly reducing the company’s carbon emissions.

Karen Slack, Network Manager at Indesit Company UK, comments: “Winning this award is recognition of the investment, effort and commitment given by Indesit’s logistics and IT teams to make ‘Track and Trace’ a success.

We have worked hard to be able to provide our customers with a ground-breaking logistics solution. In winning this award we are amongst great company, with other winners including Procter & Gamble, Primark, BSkyB and Boots. The system is part of our commitment to first class performance and customer service.”

For further information: 08000 921 922 or www.indesit.co.uk

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